While we get to grips with this new offering we will have to restrict the collection day to a Friday only between 10:00 & 3PM with the hope of expanding that at a later date if we feel it is possible. We no longer offer to export to Northern Ireland or outside the United Kingdom and are sorry for any disappointment this has caused.Īlthough we do not open on a regular basis, we are delighted to offer a Click & Collect option for you to collect your orders from our Rails End Nursery location in Worcestershire. Please provide your mobile number or email address and our carrier will tell you the hour your delivery will be made within and if it is not convenient you will be able to re-arrange the delivery directly with them.Įxport to Northern Ireland and outside the UK If no instructions to leave the parcel are given and there is no one to sign for it, then our carrier will try to deliver the following day. Instructions to courier - Please give us details of a safe place where the parcel can be left (Please note - this is at the customer's risk). Instructions to Nursery - At the checkout stage you are able to add an instruction to the nursery such as, 'Please avoid March 20th - 25th' or 'Away in June'. Our last dispatch before Christmas 2022 will be 15th December - all orders placed after this will be sent in the New Year and that is to be from the 9th January onwards. To get the most out of the delivery service download the DHL App. Orders made after midday Thursday are usually dispatched on the following Monday. Any significant delays will be notified by email and posted on the website. We dispatch Monday to Thursday each week so usually your order will be dispatched within 1-2 days of ordering, however during busy periods this can be expected to increase. We do not dispatch small or young plants, but send our mature plants in 3 litre pots anywhere in the United Kingdom and Europe. We offer a year-round Mail Order and Delivery service (subject to weather and availability). Delivery from £7.99 and most customers never pay over £9.99!
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